Shopping Guide
For orders above a certain amount, free shipping is available. The actual shipping cost will be shown on the checkout page. If you have any questions, please refer to the frequently asked questions or contact us.-
01
Browse and select
Select the cleaning products you need from the product list or category page, review the specifications, prices and inventory, and then add them to the shopping cart.
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02
Confirm the shopping cart
Adjust the quantity of goods in the shopping cart, apply coupons or points, confirm the subtotal and shipping fee, and then proceed to checkout.
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03
Fill out the order form
Fill in the recipient's information, delivery address and remarks, select the delivery method and recheck the order details.
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04
Complete the payment
Choose the FPS rotation speed that suits you, complete the payment using a credit card or any other available payment method. The payment order is available for further payment details within the order.
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05
Delivery completed
After the order is dispatched, you can track the logistics in the "My Orders" section. After receiving the goods, please feel free to leave a review for the product.
Free shipping applies above a specified amount. Actual shipping is shown at checkout. For details, see Frequently Asked Questions or Contact Us。
Return & Exchange
Shipped orders can submit an after-sales application through the member center.
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01
Submit the application
Log in to the member center, select the goods that require after-sales service in "My Orders", fill in the reason for the application and the method of return or exchange, and then submit.
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02
Audit confirmation
The customer service team will review your application within 1 to 2 working days and notify you of the processing result and subsequent arrangements via email or text message.
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03
Return the goods
Please return the goods along with the original packaging to the designated address as per the after-sales instructions, and keep the shipping tracking number for future reference.
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04
Refund / Exchange
After we receive and inspect the goods, we will complete the refund or arrange for a replacement shipment within 5 to 7 working days.
Each item may apply for after-sales once. Only unopened, intact and non-human-damaged items are eligible. See the return policy or contact Customer service team。
